Gresham City Hall

Do you know what I appreciate? When a government office goes above and beyond to serve their community! Gresham City Hall offers Saturday passport sessions. You can apply, have your photo taken and submit everything in the same Day without missing work. Employees are coming in on the weekend, they wear special T-shirts and are in casual wear, but all with a great attitude. I really like the details that they paid attention to, since it is a weekend and most were coming as families....they had the foresight and to set up tables with paper and crayons for children to color while the parents were working on passport information, and there were even trays of cookies! It was a very heartwarming experience which is never happened at anything government in my life. Thank you Gresham!

This place isn’t very well thought out.nThere are 4-5 desks for every department, and NO ONE THERE !!!!nI waited 45 minutes for someone to only “COME DOWN FROM UPSTAIRS”nApparently the planning department is open 8-3. But it isn’t. You wait for an hour, then someone else shows up and they tell you to hurry up.nVery Bad customer service

Getting your Passport here is easy & simple just make sure you have all your paperwork ready, birth cert, id, photo, cash or check only no credit cards ! Great news you can stop by Walker Travel & they will take your passport photos instantly & for free ! What an awesome service cuz they are so very close-by !

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