TAP Air Portugal

Good quality service in general, although for long trips the business class is no so comfortable. Nice new fleet for flights inside Europe.

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Good day. I need to request assistance from wheelchairs to and from the plane for my parents, inside the plane they do not need it but for transfers from and to the plane. They travel from Caracas to Lisbon tomorrow, July 9, arrive on July 10 in Lisbon and from there they leave for Rome. Try to do it using the special needs form but do not allow it. I appreciate your fast response.

What can be said about this Tap office in Venezuela, it is merely a decorative object, there is a lady who can not solve anything, this in her own words, it is basic information if it is something already more complicated tells you to look for someone in Portugal to call customer service, in a nutshell unusual

Very kind the person who attends, although they never have internet and she can not do anything from there, just clarifies some doubts and invites to call the call center.