JW Marriott Hotel Caracas

Very complete, really one of the best experiences throughout the year. Especially since I am a person who travels a lot and I live staying at this network in the city of Maracay, but here the attention is excellent, the food is excellent, and the room is very complete. Definitely the best hotel of the chain in the country.

I visited Caracas for my business trip. My client told me that this one is the safest and the best hotel in the city. but I was told not to step outside of the hotel because of safety reasons. Inside of the room there was a sign do not open the door for people who dressed up as a hotel employee. how scary. I don't recall much about this hotel because I could not do much things around the hotel. most of the time I was staying inside of the hotel not even hanging around the lobby area. the room was just mediocre not up to JW mariott standard. but I understand. There was an economic crisis when I visited Caracas and there lots of shortages.

Entering the elevator did not stop on the floor of my room in addition to this hotel has humidity problems asked for room change the response of the hotel was we have no more rooms available. Avoid to stay at this Hotel.

Excellent hotel! Food is great and a very friendly staff

PROS: Room service (good food). Beauty of the hotel itself. Friendly and helpful staff. Facilities. CONS: Lack of English language.