Automercado Plaza’s Plaza Prados

On 11-23-2020 I went to make my purchases in the Plaza automercado, of the Prado CCPlaza at about 3:30 pm, there was a lot of attendance at the butcher and almost at the closing of the establishment, when I had to cancel my purchase The cashier number 4 carries out the weighing of the meat that I request by order and it had already been packaged and labeled, making reference to the fact that the weight is 11 kilos and the label marked 9 kilos, her reaction was rude, throwing the bags aside, Asking me with an annoyed attitude the reason for the irregularity, I told him to ask the man who prepared it, there the film began for me, because he said that one of the packages (2 kilos) did not belong to the order, doubting the origin of this Immediately and angrily, an employee appeared, I do not know if a security or cashier manager, asking me to "speak clearly" to which I answered annoyed that he did not ask that question to me but to the butcher who was the one who bagged the order, in In summary, this employee continued as accusing me of the incident and asked her to review the videos and call Mr. Carlos, manager of the Establishment because obviously he did not agree with the rude and misdirected treatment of her and he replied "that I could send a call to whoever I wanted ", I chose to withdraw from the place and not cancel the purchase. It was a Rude and improper treatment with a client, he simply had to set aside the surplus and proceed with the normal payment of the purchase. Be careful with that ...

Customer service has dropped a lot. Rude staff. I do not plan to return ...