FLY TRAVEL

Thank you Carlos Zabala for your excellent attention I recommend you 100%

This travel agency is a total waste of time !!!! I bought an air ticket in February and due to a pandemic, I couldn't make the trip; They tell you that the time to refund the money (that you pay in effect and in $) is 2 weeks. It's been 2 months and they still haven't returned it, not only that, but they also leave you in sight or they simply don't respond to your messages! You denounce them publicly and instead of giving you solutions, they simply block you and delete your comments! I hope this one can also delete it! Nefarious !!!

On one occasion I bought tickets with this travel agency because of the reputation it had on social networks (I already find out why they have it, after deleting comments of complaints and leaving the positive ones deceiving anyone) at the time it was good until I got to recommend them! A person through me bought a ticket for last June, due to pandemic reasons, he could not travel as is evident, when requesting the reimbursement of said ticket, which has already elapsed more than 9 weeks of waiting, this agency did not gives an answer and says that it can take up to 5 months !!! It seems to me a lack of respect, of seriousness, the disastrous management that they carry! When making public complaints they block you and delete comments from social networks "According to your Community Manager" so you think it is convenient! So, instead of solving the problems of their clients (which I am not the only one) they prefer to delete these comments, Friends excuse me but they are not the ways to manage the crises that your agency triggers! If you only see positive comments, do not be fooled, it is that complaints like mine delete them that simple! They are not a serious company, the respect of the people is earned with honesty, with prompt and satisfactory responses for their clients! I do not recommend I will not buy from you again! I will give my testimony and denounce in newspapers, social networks, influencer and colleagues as many times as necessary until it is viral and I publish so that other people do not fall for their scams !!

Excellent attention, professionalism and affordable prices! 👏👏👏

Excellent attention. Recommended