Giang Son Hostel

Worst hospitality ever. Even though we'd booked and let them know we could be late because of the bus hours, we had to wait for them in the middle of the night. We called, we rang the bell, knocked the door. Nothing happened. How could they confirm the guest but still not be there to welcome? I'm sure these are good people but they don't know how to manage a business. They told us that they closed the hostel(hahah) and there was nobody inside so we had to find another hotel to stay in :D it was 2am in the morning. It was not nice to walk while it was raining. I wish they can be nicer to other guests arriving at night.

I absolutely love this hostel and staff. The rooms were amazingly clean and comfortable. The staff were super accommodating. I arrived at 4a, checked out at 6a and they were available and willing to assist.nnThe hostel also rents out motorbikes. For $8 USD per day I was able to rent a 110cc semiautomatic bike with insurance included. The staff offered maps, loop recommendations and a number to call if any mechanical failures happened while renting the bike.nn5/5 I would stay here again in a heartbeat.

The lady who does the front desk was so helpful with our bike hire and information in regards to the Ha Giang loop. Speaks English really well and all staff were willing to help.nnI booked the hostel for the wrong day and we rocked up at 3am after our night bus - thankfully they do have a shared space for people to rest and shower before starting their trip for free. And they also let us cancel our room for free.nnBreakfast was simple but delicious.nnWould definitely come back if we ever do the Ha Giang Loop again :)

The owner Son is very friendly lady, that speaks good english and helped us with everything we needed. She rented us a motorbike and explained whole loop route.nBed in double room is really comfortable and bathroom has good, hot shower.nThe hostel is a bit out of the town, but Son borrowed us a motorbike every time we needed to go out. Really nice!

Hostel near bus terminal 5m walk, family who runs it extremely helpfull, clean rooms, they rent bikes good price. If you need anything just ask them even if its jackets or gloves they will borrow.