Emeralda Resort Ninh Bình

The hotel and facilities itself is awesome, maybe after lots of bad reviews from hard Vietnamese customers lol the food from both restaurants are good. The room is a little bit too basic design and furniture but for $80/night then its ok lolnHowever, the staffs are not friendly. Lol. The weather is bad. Its raining on both days we stay there. Then when we ask for the electric car, they told us to walk ourself lol which is pretty pity us lolnAnways, thanks

Zero vegan options at the restaurant and at breakfast. Had to order food from town.nnThanks to Loving Hut for delivering yummy food!

Excellent resort for those who want to stay away from civilization. Big room, delicious food and great service.

My family has stayed for 2 nights with some unexpected experiences. We had arrived at the hotel at 7.30PM after a 4.30 hour of driving trip from Moc Chau with our rental car. There was no people to welcome us after our car had parked in the front lobby for 5 mins. The first terrible impression which I didn't expect.nWe were arranged to stay in the Bamboo Garden where the room design is acceptable. However the old built-in closet got squeaky which caused a lot of inconvenience during the stay, and it couldn't be imagined that the handle of glass door in the shower are in a wrong installation.nAfter checking in the room, we had a dinner in the Sen Restaurant. We got sitting in the outdoor place near the pool but after the food came out, there was no waiter to serve our further orders and demands. Even we got an unfriendly behaviour from the waitress.nOn the 2nd day night, when we came back the hotel at 6.30PM after a trip to Trang An and Bai Dinh Pagoda, the door had been locked and we had to wait for 15 mins outside before there was a staff coming to help. It happened again in the next morning when we came back the room to pack the luggage, and again we have to wait for the staff coming to open the door.nIn conclusion, we enjoyed the beautiful landscape, the tranquility and the traditional architecture in Emeralda but the service was very poor. I definitely would not recommend this place to any of my friends.

The place is lovely with wonderful villas, beds and gardens.nI arrived on a Friday to peaceful scenes and a tranquil evening.nBreakfast was odd ordering dishes which took over 50 minutes to get once ordered without anything to drink. Watching other people enter after us and be served before us was a little frustrating but the food was very good.nThe Saturday got worse sadly as the tranquillity vanished quickly. Hoards of families were appearing through the day with so many kids there was no longer a quiet spot in the whole resort. The small pool as well as the main pool was taken over by families with kids that couldn't swim getting in the way that I felt the need to escape pretty quickly. Then of course you realise that there isn't anything near the resort at all save a few restaurants. The place seems like it wants to be a little getaway spot for beauty and peace but then fills itself with huge numbers of families that it can barely handle. Could be better and certainly should be for the price paid in Vietnam.