VietKite Travel

Thank you Vietkite Travel for the worst service I have ever met in my life. My house is 4 people, I go to Co To, register with Vietkite, the bed car and the speedboat. At the time of departure, Vietkite broke the car, exchanged new cars, and did not tell customers anything. Making my family, both the elderly and wandering children at the Opera House bewildered at 1am. 6h to Vung Diem, buy tickets for Hoang Gia high speed train. Tickets 6h30 run but all things wait on the dock until nearly 8 o'clock but the train does not run, do not give up, do not tell us anything. When customers get angry, they rush to ask the office and make a disturbance, then get a good answer is to regulate broken ships, afraid of hot people, so they do not give up. Then say a sentence of gratitude, by story: just let the guests go. We pay for it, so please go.nWhen I returned, the car made a 3-hour appointment, nearly 5pm arrived, we took the item to the pier nearly 2 hours. Arriving at the place, I reported that the wire she was wearing, the car went like a cow, the air conditioner was not available. Dozens of people crowded in cars, hot, stuffy, holding a fan cover. Not to mention the time to go, get more people than the number of beds, get on the car and drive and customers quarrel loudly about the fact that there is no bed to lay on the floor, while guests book tickets and transfer deposits early. It was the same.

Frustrated frustration about vietkite. Service is too bad, unprofessional. In a competitive age, doing this is losing customers. Compact it with 1 sentence: THIS. If you can give it - why not hesitate to accumulate it.

Too bad. The degraded car makes eels stuffed with stuff, which is too crowded. Riding a high-class bed, but not sitting in the air, holding a fan cover with a fan

fire island, stuffing guests, air-conditioned cars still running - beatvn

Service is too bad. The car is seriously degraded.