Map
Detailed Information
- Place Types Local government office
- Address 8/F, Pacific Place, 83B Lý Thường Kiệt, Cửa Nam, Hoàn Kiếm, Hà Nội, Vietnam
- Coordinate 21.0249117,105.8433693
- Website https://bit.ly/3c3S5uv
- Rating 4.6
- Compound Code 2RFV+X8 Hoàn Kiếm, Hanoi, Vietn
Openning hours
- Monday Closed
- Tuesday 8:00 AM – 12:00 PM, 1:30 – 4:30 PM
- Wednesday Closed
- Thursday Closed
- Friday Closed
- Saturday 8:00 – 11:00 AM
- Sunday Closed
Photos
Reviews
The people here are very nice and gentle. I feel very pleased to work with them. Thank you!
Excellent service. Maximum convenience. The Premium Lounge service is highly recommended for those who wants to save time & may need extra support from TLS team on application completion.
My family we've experienced your services today 21 October 2019 at TLScontact Center in Hanoi, and your whole process was very satisfying. Excellent performance of staff and services at your Premium Lounge! Thank you very much for your great support!
Febuary-2019. I go to tsl hanoi to give paperwork and then they check it lack fee paper. I ask them can I go out to photo just about 15 minutes, they said no, and suggested about use VIP package or appointment next time. Im from Danang so no choice I have to use VIP. They were know to make money from me !
TLS charged more than 600,000 VND for their service but they tried to make money almost every single step throughout the process. First we were told that our passport photos were non-compliant and we were invited to use the instant photo service for 130,000 VND each. The instant photo is of much lower quality than the ones that we brought with us and I cant see why it is more compliant. Then, the receptionist offered us Premium Lounge service for more than 1,000,000 each so that we dont have to wait for the queue. We declined and much to our surprise found out that no one except the two of us were inside the centre. We were then offered to buy travel insurance from TLS insurance partner PVI, at a price that is three time higher than the same policy offered on PVI website. While I can understand TLS is offering a service and we can always decline (as I did) but the way they do it is bordering a scam.
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