Map
Detailed Information
- Place Types Bank
- Address Anton-Baumgartner-Straße 111, 1230 Wien, Austria
- Coordinate 48.151911,16.3216037
- Website http://www.erstebank.at/
- Rating 3.4
- Compound Code 582C+QJ Vienna, Austria
Openning hours
- Monday 9:00 AM – 3:00 PM
- Tuesday 9:00 AM – 3:00 PM
- Wednesday 9:00 AM – 3:00 PM
- Thursday 9:00 AM – 4:00 PM
- Friday 9:00 AM – 3:00 PM
- Saturday Closed
- Sunday Closed
Photos
Reviews
Five Stars really not enough for evaluation
I went to the branch to make a few transfers. Then I went to the cash register and wanted to withdraw a higher amount that I didn't get at the machine, and was the only customer. I had to wait almost 5 minutes because the lady was having a private conversation.
I would like to give -5 stars. I have never experienced such disastrous customer service! I took up the offer where you should get 50 € for recommending the bank. After 2 months, countless calls where it was allegedly forwarded, after branch visits and complaints, still nothing happened. I NEVER GOT ANSWER TO THE COMPLAINT !!!!! How can it be that a bank is so incompetent and has such poor customer service?!?!?! I'm more than angry as I suspect that customers with a utopian bank balance will most likely be treated like royalty and customers like me as students who depend on that $ 50 will be treated like trash. The person I recommended it to went to the branch, the answer was that I should call and come to the branch, I did too. IT HAS NOTHING FOR 2 MONTHS, ABSOLUTELY NOTHING HAPPENED !!!!! What are the employees paid for? FOR 2 MONTHS THEY DO NOTHING AND DO NOT HELP
Friendly and helpful customer service representatives. Great quick service here in this branch. I feel very well looked after here. THANKS!
Was there without an appointment to open an account (takes 20 minutes). The employee sent me away. Allegedly they are overwhelmed because it is busy. But there was no human - no customer inside.
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