Map
Detailed Information
- Place Types Bank
- Address Siegespl. 11, 1220 Wien, Austria
- Coordinate 48.2175465,16.4869766
- Website https://www.bawagpsk.com/
- Rating 2.3
- Compound Code 6F9P+2Q Vienna, Austria
Openning hours
- Monday 9:00 AM – 5:00 PM
- Tuesday 9:00 AM – 5:00 PM
- Wednesday 9:00 AM – 5:00 PM
- Thursday 9:00 AM – 5:00 PM
- Friday 9:00 AM – 5:00 PM
- Saturday Closed
- Sunday Closed
Reviews
I've been a long-time customer, but in recent years I have to say that both service and the ability to deposit money have become almost impossible. I tried to deposit money 4 times this year, at different locations at different times. Not once did it work right away. Either the machine was defective or full, of course you are not told when there is a possibility to deposit again for safety reasons. Then you are advised to pay it at the counter, for which you of course have to pay fees. I just find it very sad. Will have to change my bank soon.
Withdrawal of a monetary amount pre-notified via Serviceline.
Request for a callback from the branch manager.
Prompt callback, short waiting times when visiting the branch, friendly customer service at the cash desk.
Pre-order worked.
Everything perfect.
I've never seen such bad service, I've been waiting on the line for exactly 47 minutes ... (our employees are currently processing telephone inquiries) ...
Yesterday I wanted to call an employee back but didn't get a call from anyone, plus I don't even get the minus limit of 2000 euros although I am employed full-time and earn well ..
Is really a reason to change the bank. Will come by in person today and request my cancellation.
Best regards
Very quick, helpful and friendly support! Many Thanks!
I've been trying to close my account for over a month. Unbelievable how incompetent this branch is. Counted 14 people waiting and 1 manned counter. The 2nd employee had an appointment and he obviously didn't care that the customers were waiting. Nothing to be seen of the branch manager far and wide. As always. I'm glad I changed banks. In my New Bank, everyone just shakes their head when they hear how people are treated in the Bawag.
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