Map
Detailed Information
- Place Types Bank
- Address Lerchenfelder Str. 120, 1080 Wien, Austria
- Coordinate 48.2077853,16.3429469
- Website http://www.erstebank.at/
- Rating 3.3
- Compound Code 685V+45 Vienna, Austria
Openning hours
- Monday Open 24 hours
- Tuesday Open 24 hours
- Wednesday Open 24 hours
- Thursday Open 24 hours
- Friday Open 24 hours
- Saturday Open 24 hours
- Sunday Open 24 hours
Photos
Reviews
Good bank
Good location. 3 ATMs available.
I am very enthusiastic about the courtesy and helpfulness of the employees. As soon as you enter the branch, you are greeted warmly and you get an answer to all questions. Very competent team.
No branch (always closed) - Only machines accessible
Unfortunately the most incompetent advice I've ever had to take from a bank. In the hope of a modern organizational structure, I switched from Raiffeisenbank to Erste Bank and was bitterly disappointed.
The fact that the customer advisors do not know their trade is one thing (which apparently suggests a pitiful training in combination with a sup-par branch management). The fact that repeated requests for a callback in very urgent matters and situations are not followed up is simply not acceptable on a purely human level.
I'm basically a patient person, but this branch is really the last. Hopefully things will be better in other branches.
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