McFit gym Vienna Neubau

The people working here are very friendly. The machines work very well and are maintained. The community here is friendly. (I went to other gyms where I felt not so comfortable)

Well it's a beautiful place, but its always full and the tools are everywhere, and cant the dumbbels when you need it !!!

Very unhappy with this gym now. I know the situation now with corona is complicated - it is hard for all of us. But - not informing us, charging us for no service because gyms are closed and not providing customer service?! I mean - something's gotta give. Customer service worker just hung up on me in the middle of our conversation. Not to mention it took me 2 days to even reach someone, the phone number is either busy or on automatic answer (and I was trying at different times during the day, always the same). Unacceptable, really. No solutions and they keep charing customers. Plus the self-service does not really work - I could not change my bank account when i switched banks. I was very happy with the gym and their services at first but I think the past couple of months were handled very, very badly.

They need new equipment, better ventilation, and more staff to clean the place.

Scam I was scammed and McFit won’t do anything about it. I signed a contract for a one year long membership online and gave my Irish bank account details- the website said it was a success and told me to pick up my card. I went to this Mariahilfer Gym where one of the employees specifically told me my contract was not valid as I used an Irish bank account and I was refused a membership but the following month I noticed 60€ or so was taken out of my Irish account even though I was told I don’t have any membership. In the mean time of that month I decided to sign up at another gym but I am now being forced to pay for this gym, even though they refused to give me a card until only after I went there to complain and ask what on earth is going on. Staff are unhelpful and don’t seem to understand anything? Keep away.