Crown Relocations

I used the service 3 yrs ago and I still remember all the abuse and insults I received from the removal guys everyday, still quite upset about what happened to me , I rang their head office and talked to the lady who booked me but nothing was done I had to endure abuse for 3 hours while they were working guys were smoking and spat in my yard and sat on my piano and smoking then he was riding my son's custom made skateboard I bought for my son for his 18th birthday

Excellent, punctual service from start to finish. Highly recommended for an international move.

From ringing for a quote to finally unpacking the whole experience was amazing. Every person we dealt with was professional, friendly and helpful. Having one service pack/move/unpack the furniture, transport the car and fly the dog was so easy. Highly recommend Crown, Ceva Logistics and JetPet to anyone

We have moved countries with Crown several times: Australia to the US and back; and from Australia to Canada. In general, we have had great interactions and great service. However, our latest experience has left us disillusioned and very, very unhappy. Crown Adelaide appear to be both incompetent at a fairly fundamental level and, frankly, don't appear to be very worried about the results of their incompetence. We moved a household from Toronto to Adelaide earlier this year. We have just bought a house in Adelaide, and delivery took place last week (after paying for storage since August). Approx 1/3 of our household is missing, and no-one at Crown Adelaide seems to have noticed (or care). Rigorous checklists of our belongings were made at the point of origin, but we've been told by Crown Adelaide that no-one at Crown Adelaide bothered to look at these checklists (which makes you wonder why such checklists exist in the first place). Apparently, we're meant to be happy that "they will now institute procedures to make sure that this doesn't happen again". No-one at Crown now knows where in the world our belongings are, no-one is returning calls, and we're stuck both without a significant fraction of our stuff and randomly missing bits of furniture (e.g., bits of a sofa and dining table chairs are missing). In addition, a lot of our stuff that was dismantled by Crown at origin (Toronto) are in pieces (e.g., gym equipment) and Crown Adelaide doesn't think it's their responsibility to put them back together again (this is very contrary to our previous experience of Crown). Bottom line: Unless you want a world of grief, avoid Crown Adelaide like the plague. Anecdotally, this has also been the experience of several other colleagues and family members.

Boxes graffitied and not picked as requested