Griffith University Aquatic and Fitness Centre

I have never been to a more offensive aquatic centre in my life. The manager did everything in her power to be difficult. No cash payment accepted. Credit card was only option. Yet when I asked for a refund (out of disgust), they could not offer a refund. Another words, they can take your money how they want but can’t give it back to you. The young lady on the counter was fine. The manager was one of the most terrible people I have ever come across. Now I know why this place has gone downhill. Terrible place!

I love this place! The staff are friendly and helpful. The pool is always clean and the staff endeavour to keep it at a comfortable temperature to swim laps. My 2.5 year old loves the splash pool- we plan to start swimming lessons here soon.

This place has gone so severely down hill over the last couple of years. The amenities are nearly always dirty with hair clogged in drains that seem to have been there for a week or more. The staff have absolutely no concept of pleasant customer service and seem absolutely like they do not want to be there. Not sure what is happening with management here but it is not good.

Great teachers, great service, amazing pool! Oh, and the gym's cool too.

My family have been coming to this pool for a few years now and I cannot speak highly enough of the staff and Manager Jo. Always excellent customer service with the safety of their swimmers as the number one priority (as it should be!). Parking is easy and plenty of room in the pool for us casual swimmers, which is why we continue to drive straight past Hibiscus to come to Griffith. Jo is always happy to answer any questions and makes you feel welcome. Thanks again for another great swim!