Petbarn Morayfield North

Excellent service and advice from Cody, he saw I was looking aimlessly for a product I’d googled, I didn’t even know if it was available in pet stores. Cody went and enquired and found exactly what I wanted, then also discussed best option for my dogs worming tablets. Then to top it off did a price match and saved me $20. He asked about my dogs and their breed, and overall delivered exceptional customer service.nWhen leaving the store my daughter said she had been there a few weeks go with her partner and Cody served them and assisted with their pet snake enclosure. She also said they received the same level of exceptional customer service.nProducts don’t bring repeat business, customer service does. See you next time Cody ud83dude0a

The staff are always friendly and offer the advise I need. They never push me to buy more than I already do as I already buy a lot every fortnight. Love the service

I bought two ghost prawns and some glowlight fish and a catfish. The catfish and one of my prawns died first night home. My tank water is checked regularly. The store replaced the catfish but said they don't refund prawns. I wish they would put that up on signage. Its 30 day guarantee is vague at best. Corporate confirmed and were nice to help me but I've lost trust in the store.

I love this shop as great products at reasonable price and very helpful and friendly staff. The best thing is I can take my dog in with me.

Shopped at Petbarn for years even back when this was City Farmers, staff member Kara was very rude this morning, won't be coming to this store again. Oh and I wonder what Coles thinks of them using their trolleys.