Consulate General of Egypt Melbourne

I’m impressed with the quality of the service today. I wanted a “Power of Attorney”, I emailed the details to them, booked an appointment online and arrived to find out that everything is ready for me to sign. You deserve 6 stars ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ ⭐️

No Card, no change. You gotta bring your own change. No clear info on anything. You can't know it clearly through phone calls, the website or by going anyway. If you want to judge how much they care about their visitors, check their official website, please. It is very embarrassing. No wonder why Egyptians feel anxious when they remember that they have to get something done at the consulate/embassy. I wouldn't blame the consulate/embassy. I would blame the system that regulates them.

Mr Khalid is such a professional and helpful man, thanks so much.

The only reason I am giving it a 3 star rather than 1, is Sue. She provides excellent customer service and she also stayed back after her usual office hour only to complete the stamping of tourist visa on our passports as our travel date was approaching soon. She made sure that we will get our passports back before our travel date and I can't thank her enough for that. If I could provide an individual rating, I would definitely give her a 5 star. Apart from this, the overall communication of the embassy is the worst I experienced ever. No reply to emails, no answer to calls, and even by mistake if they receive call sometime, their attitude is very rude and unprofessional. Never got any satisfactory answer of any of my queries from them. I am a frequent traveller and often I get in touch with different foreign embassies. Egyptian embassy in Melbourne was the worst of them all. They should seriously think about changing their employees or train them properly. Note: if you are going to apply for visa, be sure to do it well advance.

I spoke to a girl over the phone by the name of Borsha. She was aggressive in her mannerism and was very impatient when I asked questions regarding I had after my son. Attempted to ring back after that to see if I could get someone else, but my phone calls were not answered. Questions urgently needing attention regarding my sons Egyptian documents that were crucial to his travels to and from Egypt. I am very appalled at the service that was given towards me and this so called governments organisation. Needing to look at how they run things for not just people in Australia, but across the world.