Gibson Locksmiths 03 9304 1580

I have been here a number of times now and have always found the staff here to be both polite and incredibly helpful.

I have used Gibson many times before and have traditionally been happy with the service. However these seems to be a change in attitude. I needed to get a couple of keys cut, I was specific about what I wanted and clarified several times and was assured it was no problem. Then when I paid and walked I realised it was completely wrong. I went back and questioned it and was told what I wanted couldn't be done and the keys he cut was all I could have, no offer of a refund just deal with it... Kind of pointless paying $14 (over priced) for 2 keys that are not what I needed. Its not the money it's the principle. Product and workmanship is good, attitude needs an adjustment.

Took two car key fobs that were deprogrammed, one of which hadn’t worked in two and half years. Five minutes later I’m back out the door with two working fobs. Pretty good considering I was told by a mechanic that both fobs were both dead and I’d need new ones which would’ve cost me hundreds.

Great service done quickly and didn't break the bank

Excellent local business with gold old fashioned service with a smile. Went the extra mile by giving me advice first before I put any money down, made me feel valued. Very happy with the work they did and the delivery. Great little shop if your gift shoping as well, great range to chose from.