Centrelink and Medicare

All I ever have to go there for is Medicare and still have to wait over an hour just not right.

Fast and pretty good experience considering no one likes to end up here

The wait time has decreased significantly compared to a few years ago, the security guard is quite nice. Centrelink in general however took over 11 months to process the fact I have a mental illness. Whole time they're trying to make me go to a job provider which cancels my appt that I waited 11 months for. Anyways it's sorted, but the background service could be a lot better. Not the fault of this centre but management as a whole. Hence the four star rating

Hands up all of those that have seen the child's movie Zootopia? The sloths in the movie resemble the staff that work there. I walked into the office to hand in a medical certificate. I was told to go online and scan the document, but if you choose this option you can be guaranteed; that they won't receive it!nnYou will have a two hour wait at the least, whilst staff members stand around the photocopy machine, appearing to look busy and walking around with paper in their hand. Other times they are having a chat around their computers discussing what they had for lunch and if clients get upset due to the wait times.nnWe are considered to be rude and impatient, because these public servants are overworked and understaffed. Ipswich is by far the worst department that you will have to deal with. They are horrendous and you would be better off going elsewhere. (It might be worth the drive).

staff is very accommodating,keep up the good job.