Mr Dishwasher

I have used this company many times over the years for both purchasing goods and repairs. I have been appalled by the lack of good service over the phone dealing with the person who is organising repairs. The wait was way too long to get someone to look at the appliance and when I could not get someone to be available to be there the whole 2 hours they insisted on, I was told you need 24 hours to cancel. I had warned them more than 24 hours in advance that this may be the case but if I wanted it for another day then I would have a long wait ahead. Service? I don't think so!

One of the worst companies I've ever had to deal with. My new LG dishwasher broke down after 4 months they sent this lot out to repair it. They fitted a new pump but the tec spilt water over the electrics so it kept blowing the house fuse when turned on. He said to leave overnight and try in morning. Tried all weekend it kept blowing the fuse. Rang then on Monday said they would be out in a weeks time. Complained about how dangerous it was to be left in this state they came 3 days later. Tec couldn't fix it so took it away for workshop repair. A week later with no contact from them I called and was told they could find no fault and would return it if I wanted but it would be another week before they could do this. A week later the Tec brought it back and reinstalled the machine. Then I got home my wife informed me he had not turned the water on because he wasn't sure how to install it. Pulled it out and found the drain pipe was hanging out which would have flooded the kitchen if used. So in summary incompetent Tecs and arrogant unhelpful office staff and poor after sales from LG who weren't interested in my complaint about the servicen.

Highly recommended this family run business. Choosing appliances for a newly built home could be overwhelming but Chris was so helpful in advising me on making the right choice.nVery knowledgeable and their service was A1 from start to finish.nLove all my miele appliances.nTheir Power of 4 products are excellent as well.

Friendly and respectful staff, prompt and professional service, thanks to LG for covering my front loader washer repair even when it was 2 years out of warranty.

Excellent product range and knowledge of products