Map
Detailed Information
- Place Types Hospital
- Address 58 Bowral Rd, Mittagong NSW 2575, Australia
- Coordinate -34.4522959,150.4430944
- Website http://www.mittagonghealthcarecentre.com.au/
- Rating 2.6
- Compound Code GCXV+36 Mittagong NSW, Australia
Openning hours
- Monday 8:00 AM – 8:00 PM
- Tuesday 8:00 AM – 8:00 PM
- Wednesday 8:00 AM – 8:00 PM
- Thursday 8:00 AM – 8:00 PM
- Friday 8:00 AM – 8:00 PM
- Saturday 8:00 AM – 5:00 PM
- Sunday 9:00 AM – 5:00 PM
Photos
Reviews
We come here all the time and have never had an issue with the doctors or the reception staff but today reception was rude. It takes 40-45 mins to travel here and after my son cut his thumb open she was like why would you come here at this hour!! Like I can judge when my son is going to cut his thumb open. They shut at 5, we got here at 4.45. I’ll try to be more considerate next time and make sure my son doesn’t cut his fingers open at an inconvenient time for reception staff.
Based on previous reviews, I was somewhat expecting the worst when I used their 'walk in' service last week. However, I couldn't have been more wrong! Yes, the reception staff were busy and it took 15-20 minutes to be directed to where I needed to be seen based on being a new patient HOWEVER as soon as I sat down in the waiting area I was seen with 30 seconds by an exceptional female doctor who was kind, caring and knowledgeable. Then when I went to Pathology, I was seem immediately and the staff were friendly and professional. I went on a very busy day as it was the first day of the Covid vaccine being rolled out. I couldn't have been happier and more surprised to receive such an exceptional service!
Doctors are great but the receptionist are terrible. Mainly the older ones. They talk down to you and be very rude.. There are many complaints so changing the attitude would be great. I get that they will have people talk to them rudely throughout the day but that doesn't give them the rights to be rude to others, it's their job Shoukd learn to push past it. I was in a good mood until I had to talk to them.
Reception staff need to taught some manners & respect to all age patients.nOnly bulk bills “” not ideal for private health cover.nEvening time no pre-book appointment you much walking and wait for more then 1 hour.nnLooks like management’s doesn’t care about previous patients feedback and reception staff complain still continues.
The doctors I’ve seen are good, however the receptionists are something else. While they seem to have a great time, laughing amongst themselves, they are the worst I’ve ever come across. Rude, slow and ineffective.
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