Home Australia Queensland Suncorp Bank

Suncorp Bank

Hinkler Central, 13/16 Maryborough St, Bundaberg Central QLD 4670, Australia

+61 131155

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Detailed Information

Place Types Atm
Address Hinkler Central, 13/16 Maryborough St, Bundaberg Central QLD 4670, Australia
Coordinate -24.8720595,152.349644
Website https://www.suncorp.com.au/banking
Rating 2.4
Compound Code 48HX+5V Bundaberg Central, Queensland, Australia

Openning hours

Monday 9:30 AM – 4:00 PM
Tuesday 9:30 AM – 4:00 PM
Wednesday 9:30 AM – 4:00 PM
Thursday 9:30 AM – 4:00 PM
Friday 9:30 AM – 5:00 PM
Saturday Closed
Sunday Closed

Photos

Reviews

D P (10/07/2020)

There is a real lack of customer service in this branch. I have emailed Michelle several times, in the Hinkler branch, trying to obtain a meeting date in order to discuss my loan and options, however, they keep going unanswered. I have given ample time for responses, and whilst I have had one response, it appears my subsequent emails and questions have been ignored. I could not recommend Suncorp, and particularly Michelle, for their customer service. I do not believe it is too much to ask that a professional, or organisation, sends a quick email to confirm receipt of a message, and to expect a response within a certain time frame. I understand people have busy working lives, however it takes very little time to acknowledge emails and send a response. If you want customer service, then steer clear and seek another lender.

Tessa Thomson (11/26/2019)

I was so impressed with the service I received this afternoon. One staff member opened the door for me 10 minutes after closing and helped me to sort out an unauthorised transaction. He gave time after hours and was genuinely sympathetic. He printed off the forms that I needed and reassured me that everything would be sorted out. Thank you so much. I had forgotten what real customer service was like. I 100% recommend this branch.

Zane Mackey (12/12/2019)

Staff are always super helpful any time i head in and always provide excellent service with bright and cheery attitude.

Steve Power (05/06/2020)

My wife went in to open an account and was told she would have to make an appointment for a weeks time.

Veronica Hurst (07/22/2019)

Better opening times to suit those who work outside open hours would be nice. Tried the deposit machine, no reciept and shut down during using it. Waste of time. Now have to prove i was depositing.

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