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Tile Mega Mart

5/15 Epsom Rd, Rosebery NSW 2018, Australia

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Detailed Information

Place Types Home goods store
Address 5/15 Epsom Rd, Rosebery NSW 2018, Australia
Coordinate -33.9107276,151.2033787
Website https://tilemegamart.com.au/
Rating 4.2
Compound Code 36Q3+P9 Rosebery NSW, Australia

Openning hours

Monday 9:00 AM – 4:45 PM
Tuesday 9:00 AM – 4:45 PM
Wednesday 9:00 AM – 4:45 PM
Thursday 9:00 AM – 4:45 PM
Friday 9:00 AM – 4:45 PM
Saturday 10:00 AM – 4:00 PM
Sunday 10:00 AM – 3:30 PM

Photos

Reviews

Angela Peoples (05/10/2021)

I am very disappointed with Tile Mega Marts customer service. My job - although a small one, has been dealt with in an incompetent manner, with sections of the order not being included, emails requesting specs for my plumber to be able to continue the job being ignored, parts of my order not being available but not being told this, I could go on and on and on and issue still not resolved to my satisfaction. Things do go wrong, and can be sorted successfully IF the representatives of the company has the customer relations experience to do so. Four separate people, many phone calls, 4.3 hours of my time wasted. The manager of the shop atnRosebery, I think needs some sales training in maintaining good customer relations and should try not to resort to petty comments to try and extricate himself from difficult situations. I am still waiting for the promised email detailing information to contact their MD Mr Robert Blaschka.

Stewart Yeung (10/29/2020)

These guys are terrific. I am long-standing customer and they went out of their way to get me some replacement tiles. I really can't speak highly enough of Tile Mega Mart! Highly recommended with great customer service.

Lon (03/09/2021)

Jenna at Tile Mega Mart Roseberry served me and was wonderful. She gave me great design advice and was so patient when I took so long to decide on the tiles I wanted. I also dealt with Viktoriya who assisted me with amending my order over the phone and she was also lovely. Tile Mega Mart held my stock for 2 months until I was ready for tiling and promised me that they would be put aside and not sold to another customer. There was some issues with the delivery but this was rectified quickly and easily. Very happy with the service and experience I have had with the Roseberry store.

Liz (10/22/2020)

Beautiful, creative displays and gorgeous tiles. Not what I expected from the name which sounds a bit bargain basement. Shopped around now in many tile stores, and even though they didn't have what I wanted, liked their stock.

Leo Chordi (12/10/2020)

I was left thoroughly disappointed with my experience with Tile Mega Mart. A simple order for two sets of subway tiles turned into a series of almost comical errors, highlighting the sheer incompetence of its staff. From being charged for a tap that we did not order, to delays in delivery with no communications forthcoming from Manu and the rest of his staff, finally ending up with the wrong color of tiles installed in our kitchen, this is an experience that I cannot recommend to anyone looking for a professional service. Their view on customer service when confronted with their mistake is to quote the rules and regulations even offering to sell you another ticket to watch their horror show at a discounted price. Avoid at all cost!

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