Consulate General of Japan in Sydney

Lady behind the counter was so rude. Not all of them. Just one of them has rude attitude. Can’t believe she’s japanese. I’ve never seen this kinda rude Japanese service even in Japan . Ive never written any criticism on google , her attitude made me write this. I believe that whoever wrote about rude counter lady it’s her. Her attitude makes this place seems definitely bad. Other lady were very nice and polite. It’s sad that this place should represent of Japan but this lady ruins it.

Pocket lint is more helpful. Unable to make a simple decision or even a helpful email.

Excellent service. Clean and organised waiting rooms with friendly and efficient staff members.

The place works like a robot, follow instructions carefully and the process should be simple. However, if an applicant is confused or does not have full information then the staff have no clue and tend to get rude. It is strange but I can only say this process will leave lot of people dissatisfied as the process is designed for robots and not humans!!!!

If you read the online instruction of application process carefully, it's straight forward. Visa approved within 5 working days. Staff were efficient and pleasant. No smile witnessed indeed, but no rudeness witnessed either.