Elite Bridal & Bridesmaids - Appointments Required

Your service was absolutely appalling. Paying $35 for an appointment is ridiculous, especially when you're not paying for good customer service. Myself, a plus size bride, and four bridesmaids ranging from sizes 4-22 walked into your store and were met with judgmental glares and pure judgment. We were met by disgraceful comments from one of your assistants, Ebony, about our sizes, who made it very obvious the she didn't want to be near us, let alone help us out. Being plus size and finding dresses is already such a hard task, but when being met by young superficial staff made it that much more a disappointing experience. For a company that already has a 3 star rating you'd assume that you would remove the staff that brings your company down. I will never, ever recommend your company to anyone. I would never want any other woman, regardless of their size, to feel as insignificant as your staff made us feel when trying on dresses for an occasion that is supposed to be exciting. We found a beautiful dress that we wanted to purchase, however, we decided that we couldn't morally give our hard earned money to a company that doesn't value their customers. You should feel embarrassed and ashamed.

I said yes to the dress after my second visit to a dress that I wasn’t not even originally looking at. Victoria and all the ladies there are amazing and honest with their opinions and also laid back enough to handle my brutally honest girlfriends I wouldn’t be without. Thank you ladies for a magnificent experience and all the patience you showed us during this process. It was so hard to narrow it down to just one dress, but we got there in the end. There was not a single terrible dress in store!

Victoria was so helpful and not pushy as experienced at other bridal shops. Wendy went above & beyond helpful and cannot praise or thank her enough. She has the patience of a Saint. Pricing cheaper than most places & offer great deals. Highly recommended!

Had an amazing time looking and trying on dresses and found the perfect one for me :) Thank you for the amazing service and the amount of dresses! Dresses for all budget types that's for sure!

Hello, I went here today. Was very unhappy with the service. The minimal variety was clearly evident, despite me calling and checking previously. The consultant was fairly unhelpful. She would pass me dresses but not offer help to do up or offer Much advice or support. She barely spoke to us and wasn’t overly cheerful (which is fairly important during a bridal trial). Only there less then 40min then left. Overall not a very satisfying experience