yd Mt Gravatt

Disappointing. My partner couldn’t find jeans in store that he liked, spoke to whom I assume was the manager in a peach dress and asked if she could recommend anywhere else to her reply ‘No’ - in a rude manner. I worked in menswear for close to a decade including at one of your brother stores and we were always taught to help the customer irregardless of making money because repeat visits and building trust was always more important. It’s a shame to see that YD no longer trains its staff in these type of manners.nnIt’s also a worry that this woman claims not to know any other menswear stores in the centre that sell jeans - perhaps a run through of the centre is additionally needed.

Rude customer service. Aggressive, loud and snappy woman who acts like she’s either had 10 coffees or took some speed or both. You get rushed through the checkout in a harsh manner despite the store being empty! No please, no thank you, just a disgusting personality. How and WHY does such a toxic person get hired?nnDate of visit 03/12/2020

Highly recommend this YD store. I visited this store earlier this week and was assisted by Drew, he is by far one of the most helpful and friendliest staff I have ever met. He helped me buy my entire wedding outfit for myself and all 4 of my groomsmen. I will definitely be shopping here again and can't thank you enough. 5 stars all day every day. This store is awesomeud83dudc4c

Great service and great prices.nnWe were shopping for specific colour schemes for a wedding and we're helped pretty much as soon as we had a lost look on our faces. The guys there was also very astute with what accessories we should pair with the look to complete it and my partner is very excited to debut the outfit at the wedding!

Not happy with manager she doesn’t now how to talk with customer