Solomons Flooring Ipswich

Thank you Tyler and Matt for all your help with our flooring. It certainly has made the house feel more like home. The floor looks amazing. They were prompt with start and finish times and even finished a day and a half earlier then expected. Certainly made the transition very simple for us. Expert advice given every time! If you need new flooring certainly give these guys a call. Won’t regret it.

We cannot praise the customer service we got from gracious Matthew highly enough when recently he went out of his way to recommend new carpets for us explaining thoroughly & in detail all facets of the large range available. Bringing samples up to the Sunshine Coast was priceless for us & laying the carpets in a calm & very competent manner should be a lesson to all in this business. His professionalism , integrity and his pride in his work is lovely to see.nHe has a great pleasant way of dealing with queries & issues and we would recommend him very highly to anyone wanting to see how business should be done to achieve brilliant outcomes.nMary & Murray

I highly recommend Matthew at Solomons Flooring Ipswich because the customer service I received was absolutely second to none.nMatthew came to my home and spent time explaining about different kinds of carpets, suggested ways of displaying our home in the best light etc., ready for us putting our house on the market. He was lovely to do business with, not at all pushy and a great listener.nMy new carpets look outstanding, a fantastic, affordable price and I couldn’t be happier with such personal service.

Our experience of Matt from Solomons Flooring was such a pleasure. He was very prompt and professional whilst feeling like one of the family. He was intelligent and kind in his dealings with my disabled brother and older parents and he gave us great confidence with his guidance through a thorough range of products and the necessary considerations. The floor was laid beautifully by Rob and the whole exercise was completed quickly and easily for us. We are more than happy to recommend Matt and his team.

I have been looking forward to writing this review! It's very rare that you receive good customer service these days, let alone, outstanding. But outstanding is what my experience with Tyler has been.nHe followed through on every single thing he said he would, was lovely, was professional, and got back to me in the time he said he would every step of the way.nI had contacted several other flooring companies before Solomons, most made me feel like I was a huge inconvenience to want to be a customer.nnTyler was organised and everything ran smoothly and to plan. When there was a change of plan required with one of my products, Tyler called me with a solution, not just a problem.nnThis has been one of the best customer service experiences I've had in years. Thankyou Tyler.