POD Emporium & Espresso

What a little gem. Coffee was delicious. Staff were friendly. Toasted sandwich was yum and you are surrounded by really interesting things to buy.

This cafe has so much potential and we used to go regularly because it has good coffee and good food. We've stopped going because the service is honestly terrible. We feel uncomfortable everytime we come, like we're inconveniencing them in some way. These people do not enjoy their jobs at all and it really shows. We never get a smile, or friendly vibe and it's such a shame because it's a great cafe. Please please work on your customer service, we WANT to support your small business. We have spoken to other people in the area and they agree that the customer service is what prevents them from going more often.

The acai bowls were amazing, but the customer service of a couple of the staff was pretty poor. Not super friendly, which is a shame because I love the acai bowls. I have been a loyal, regular customer but i would love to see the quality of their customer service improve. xx

Unfortunately I did not have a pleasant customer service experience in this cafe this morning. The lady who served me was rude when I was ordering which made me feel uncomfortable, and then when my food was ready she placed them on the counter and turned her back to me. I said thank you and was expecting at least one of the two staff at the counter to acknowledge me and say thank you back or even goodbye, but they both ignored me. The cafe was silent at this point as well as there was no one else in there which made the experience more awkward. It's a real shame because the acai bowls were delicious, but I will not be coming back to this cafe due to the unfriendly service. Very disappointing.

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