T2

Nice attempt at gift wrapping (I wasn't offered a choice of gift paper; the lady chose a childish design). It was not tightly wrapped, so the wrapping came loose, which was fine as I was able to pop in another gift in the box and redo the wrapping to a more sophisticated design. Definitely join up (free membership) as you get 10% off.

Good selection of teas and utensils. But in the expensive side.nnTea pot with the cup set is about $50 but similar style and design was $10 at ALDI which also came with a gift box. T2 set didn't, but they did pack it in a T2 branded box.

Great T2, had some excellent deals/sale on last time I visited so I ended up purchasing more than I intended! But the products were great, I got a Sticky Choc Chai tea for $20 (down from $30 which I think is overpriced), Hot Jam Brownie Tea and Hot Choc Tea. The Chai is definitely my favourite and I will be buying again!

The young staff were seriously inattentive and really need to learn some basic mannersuff1a They were asking “ are you alright?” instead of “how can I help you?” when we were waiting to pay. I don’t think “you need to purchase a bag” is better than “ do you want to purchase a bag?” Also this young lady was impatient the whole time with her poker face on. She needs to learn about the correct way to work in hospitality industry.

The girl in the counter at Chatswood Westfield today (around 545pm) was not friendly at all. She was rushing through the payment. We got 2 items one priced $25 dollars in sale original was around $40 and another $10 dollars in sale. The girl billed us $59, was baffled and upon asking she said because i was using the new member discount thats why i wont get the other discount. I mean offcourse i will use my 50% discount over 10%. As part of customer service service she should’ve talked me into the best deal instead of me having to investigate why i didnt get the discount.