dusk Parramatta

walked in and walked around looking for some candles to get but i didn’t know which ones were the best so i walked up to the counter where two employees were standing. i stood there and said excuse me and waited for them for around 3 minutes but they choose to completely ignore me and talk between themselves. Terrible customer service! They lost my sale as i just walked out and left and they still just stood there talking. Would expect better from this store. i was there at 18th march 2021 around 1pmnWhoever it was working there at that time please talk to these two employees as they completely ignored me after looking at me and i said excuse me but still no response they just kept talking UNBELIEVABLE!!!! never going back there again

I had walked in here ready to buy a deal that was advertised on their website.nnWhen I had asked the ladies they had no idea and just checked by scanning the item and flat out said they couldn't do it, even though I had showed them the website.nnI said ok and went off. I ended up calling Penrith who was my local and they checked the website for me and confirmed it was available. They also wanted to call Parramatta since I was already there, I kindly declined and drove my way to Penrith instead.nnNot sure if all dusk shops are the same, but I hope they get their act together. Penrith was alot more helpful and the staff were happy to help out regardless of how busy they were.

Staff went the extra mile to help. The two ladies there are professional and friendly. Keep it up!

This one locate within Parramatta Westfield which is one of the biggest Westfield in western Sydney and home to many big brands under one roof and home to many big brands under.nPlenty of parking available including disabled parking and wheelchairs access to the centre and shops.

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