Jaycar Electronics

Terrible customer service, I made an online purchase and it said it didn't go through due to a technical error. However still took the payment from my account. I have called the online store 4 times in the 3 weeks with still no resolution to the money being refunded. I have had several staff say that they can see the issue and that they have to speak to their manager to get this addressed and call me back with the outcome... still waiting.nI have been a loyal customer to Jaycar however this is really tarnishing their reputation and now question if I will purchase through them again.

Sure beats buying online then waiting 3 weeks to find out that the new cord you thought you needed wasn't the problem at all. I got an instant refund for the product I found I didn't need.

Great collection of equipment, tools, parts. But the service yesterday was cold, uninspiring, even uninformative. At that rate, little better than a mail order service.

OMG this would have to be the worst online purchase experience I've ever had. Ordered some headphones 2 months ago, were not working when they arrived. Followed Jaycar's returns policy to the letter, returned the item in good faith. 2 months later, four phone calls to their customer 'no-service' team. 20 minute plus phone calls each time and to date ZERO result!! $35 I'll probably never see again. Zero service, zero stars would be more accurate reflection thereof. Hopeless. What a shambles

Good parking, typical full Jaycar range.nEasier than expected getting off and back on Victoria Rd due to bus lane.