DecoRug

Staff are busy here most of the time, but are always available to help on a selection of a rug, (or any other floor covering). These guys will look after you. There is so much stock of rugs, of all different sizes, quality, look and price to choose from.

The ladies at Kotara Deco rug were extremely helpful and could not do enough to help me.nThey had enormous energy and nothing was too much for them.nI now have the most beautiful white grey vintage 3.4 x 2.4 rug and am very happy.nM

SHAME SHAME SHAME SHAME DO NOT COME HEREnnDO NOTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTT COME HEREnnMum works across the road from them and the service was appalling. Sent the rudest, laziest most terrible tradies. Lied to , sent wrong colours , sent wrong products , sent bad tradies that lied and did terrible lousy work.nlied to about productsnlied to about timesnlied to about when work was going to be completednlied to about when products were wrongnShe had her money refunded and left to have house in turmoil and a cold concrete floor for three months in middle of winter.nShe had another local store complete and do her work instantly and had amazing work and service.

DO NOT HIRE DECORUG TO LAY CARPET. Honesty lay carpet yourself before hiring DecoRug to do the job. They had not one but TWO people come out and assess my job. They Both told me they could carpet my stair case, charged me extra then pushed the job back another week forcing my partner to have two leave without pay days off. Then didn’t do the job in the end anyways! They then decided to tell me it can’t be done after the job was complete? I asked to be reimbursed for the extra charges and in Brysons (project manager) words “You should have been charged more for the job to begin with so we can’t reimburse”. So apparently them under quoting me is now my problem? I was happy to pay whatever the quote would have been to do the job, now I’m having to hire another carpet company to finish it because they aren’t competent in what they do for a living.

Moey and Ali were great helped out and explained everything that needed to be done.