Map
Detailed Information
- Place Types Home goods store
- Address The Loft, Macquarie centre, 420 Herring Rd, North Ryde NSW 2113, Australia
- Coordinate -33.7769869,151.1206905
- Website https://www.hsw.com.au/?utm_source=gmb_listing&utm_medium=organ
- Rating 3.6
- Compound Code 64FC+67 North Ryde NSW, Australia
Openning hours
- Monday 9:30 AM – 5:30 PM
- Tuesday 9:30 AM – 5:30 PM
- Wednesday 9:30 AM – 5:30 PM
- Thursday 9:30 AM – 7:00 PM
- Friday 9:30 AM – 5:30 PM
- Saturday 9:30 AM – 5:30 PM
- Sunday 10:00 AM – 5:30 PM
Photos
Reviews
Terrible customer service at this store, particularly the manager who is rude, unhelpful and condescending in her manner - this is based on a number of different occasions, so it must be more than just a bad day (or two). Not expected from a so called “premium” brand, will not be shopping at this particular store. Go to the Rhodes one instead where people are nicer!
Needed some shelving, they didnt have everything in stock that I needed but sourced the items from another store in the Eastern Suburbs. The point of difference was that they collected the items and brought back to Macquarie Park and I collected them the next day - Above and beyond service, thank you
The service here is absolutely dismal from the top down. I went in to inquire about a set of shelves and after being shown one set, I told the manager that they were out of my price range and if she had any others similar to ones at another store - within my price range.nnShe then spoke to me in the rudest tone, saying that I'd obviously made my mind up about what I wanted and that I should shop elsewhere to get it. Then she turned and walked away from me.nnI was completely shocked at this behaviour from a manger and thus would not recommend this store to anyone.
Good service and helped in assisting me finding what I wanted
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