Cessnock Waste Management Centre

Friendly staff. Well laid out. Easy. Doesn't smell. Clean. Reasonable prices. Can't fault this dump.

Welcoming staff at the weigh bridge, confirmed my ID then given instructions on where to dump. Man at the dump site very good guided us in & ensured we had the correct PPE before we unloaded. Good friendly & professional approach & dumping point very clean & tidy.

Just had a clean out at home and took a trip to our local 'friendly ' dump. Stopped at the weigh bridge upon entry. The 'gentleman ' that greeted me was sharp,rude and condescending. Moving on to the metal drop off was a contrast. The gentleman there was courteous, energetic and friendly. Last stop - household waste. The supervisor there did nothing but drink water and lean on a skip bin. This is what my hard earned tax dollars are paying for??? To top it off, upon leaving , the 'gentleman ' at the toll booth was too busy talking to his colleague that he didn't even acknowledge that I was there. Then,because I was a few kilos over the voucher limit I had to pay extra. I feel that they all should attend a customer service course and pay for it themselves. Or get some tips from the metal man.

Make sure you got your boots on and everything sorted lots different to the old days

well laid out facility, don't have to drive in any mud, helpful staff