NSW Ombudsman

In my opinion I would recommend that people do not waste their time contacting the organisation as Ombudsman NSW gets its income from the companies people complain about. That seems to be why Ombudsman staff do not care about your complaint and the result will mostly be in favour of the company, if they even investigate a complaint, and not the complainant. Govt departments having the back of other Govt departments. Always has been and always will be.

Transport for NSW puts forth application forms for mobility parking scheme, ie disabled parking. The forms are for organisations and for individuals. They are in English and also 15 or 16 other community languages. On every one is the question 'Who is eligible?', with an answer not referring to the existence of a place/State of residence test. The only criteria are to sufficiently prove your ID and to sufficiently prove yournnTfNSW applies a place/State of residence test, regardless, making no move to update the answer to the eligibility question in the one place all intending applicants cannot deny to having advance notice of all the requirements. It is also not a mandatory requirement out of the relevant part of the Road Transport (General) Regulation that place/State of residence bears any significance: as long as you're physically present to make the application in NSW.nnOh and also TfNSW also has nullified my medical eligibility for the non-medical reason of holding an unexpired interstate photo ID. Finally, Service NSW continues to enforce a transaction ban on my using the telephone and internet portals for their services: things starts with the mobility parking scheme and extends to all other things besides (driving, vehicle registration, work licensing, business name registration, fine payments, maritime regulation, & it goes on).nnNSW Ombudsman is okay with this. All of it.nnToothless, docile, acquiescent, compliant: the adjectives that come to mind.

I would give minus 5 stars if I could, they might as well tell me bluntly that they just won't helpnwhat a waste of tax payers' money

Absolutely hopeless, dismissive, buck-passers on public purse. Why waste public funds on this purely PR process?

Very unprofessional.I went to a different agency for my issue.I got a different outcome!nThey waste your time.