L'OCCITANE QVB

Very amazing customer service.nThank you Jessica for today’s service. She was vey nice, patient while i visited. I obsessed with her cares even while she wrapped up my products, very careful.nThank you so much.

Last week I went to QVB for some Christmas gifts. Rachel in this store recommended some top picks. I'm super impressed by how quick and nice the staff (I think her name is Margo) wrapped those gifts. I had a tight schedule so I didn't join the membership. But I think I will be back very soon! Thanks for your recommendations!

Great experience finding a gift for my sister. She was absolutely delighted with what the staff had recommended that I get for her. Staff were friendly, helpful, listened and understood when I said I was done and not interested in further products (Something fairly rare previously!).

Absolutely ridiculously pushy staff. I walked in looking for a gift for my girlfriends birthday and just wanted to browse before buying anything. I'm a guy and don't have much idea about beauty products so I just wanted a chance to look around and see what was available. The saleswoman would not leave me alone! Even after repeatedly telling her I was just looking she just followed me around the shop pointing out gift boxes worth hundreds of dollars, shoving perfume samples in my face and trying to convince me my girlfriend would love me so much for buying her a gift from there. Please! Made me feel like she thought I was an idiot and fall for her ridiculous comments. Walked straight out and over to the body shop where I browsed for as long as I wanted, staff left me alone when I said I was looking and helped when I needed it. What a joke this place is! Maybe the products are good but the staff are an absolute joke.

I was given a L'occitane gift card and purchased some of their delicious hand cream and Lavender liquid soap today. Always keep a tube Shea Butter hand cream in my handbag. The body products are excellent quality with the most gorgeous fragrances. Very helpful customer service.