Mister Minit City Centre Plaza Rockhampton

I had a watch that was playing up. Would work fine for a couple of hours, then would stop for 20 minutes or an hour and then would start again. I went in to Mister Minit and told them the problem. Said can you replace the battery and then check it again a day later and if it is still an issue just throw the watch out. A week goes by, no word. No problem, figured they had thrown it out. But then, 9 months down the track, I get a call saying they still have it, due to slow business, they have the time to go through their cupboards they found my watch. They said I need to come pick it up. I say that I dropped that watch off 9 months ago, and did they fix the problem. She said there's nothing about problems in the packet, but it appears to be working, so come pick it up. I said well I live in Brisbane now. She said I need to arrange someone to come pick it up and then its gonna cost me $22 - full price of the battery replacement! They hold my watch for NINE months and then say I need to arrange collection (no offer of posting it, not even suggesting they can post it at my expense!) And that I need to collect it ASAP, after they lose it in a cupboard for 9 months! So unprofessional! After 9 months the battery they replaced is probably due for replacement again anyway. Every watch I've had them replace the battery on has needed a new battery again within 12 to 18 months (usually less time). They do offer a 2 year guarantee. But who the hell can keep trackof the card they give you?! They don't keep records about it. Not worth going.

Very helpful, professional service. Even when i had an enquiry they couldn't solve they sent me in the right direction for help.

Annoyed. They advertise they are open until 5:30pm on a Saturday on their Google listing, so I drove 45 mins in to get a job done only to find they are closed and no sign of anyone anywhere at 4:20pm. Keep your information current. I’ll take it to Miller Scott on Monday now.

They charge $9 for a keycard when Bunnings charges $3 ridiculous

Not open Sunday as advertised on the web