Temple Fitness Booval

Ok

I have been a member of temple fitness of years. But since new management has taken over it is no longer the happy friendly place it was. Most if not all the trainers that have worked there for years some since it opened have left within a few months of each other. I also call to make a inquiry about my membership and the manger hung the phone on me. With the old management you would in the door and everybody staff and other gym member would be smiling and happy not any more I will be leaving as soon as I can. My name is Sharon

My suggestion to anyone who uses this gym watch your bank statements, my girlfriend joined and was charged overdraft fees everytime a payment was made and in one week was charged$60 in apparent overdraft fees even though she had plenty of money in her account, when she questioned the gym about it all they said was they will look into it and get back to her asap and put her account on hold for 8 weeks, during that time not one single person got back to her and then after the 8 weeks they started taking more money out and charging overdraft fees, when she finally called them to cancel about a week ago they told her that her gym account? Was somehow $30 behind and needed to pay up before the membership was cancelled, and then again after the membership was cancelled today she was just charged more overdraft fees from a membership she doesn't have anymore She has tried contacting the gym and they fail to return any phone calls when she leaves messages and has no regard for any issues to do with this situation very poor form from everyone we have been in communication with at the gym We expect them to see this and attempt to rectify this issue before we start looking into fraudulent payments coming out of her account

Private

The staff at Temple Fitness have made it their job to make sure that gym members enjoy every class every time as well as their gym experience. Thanks guys for all your hard work.