Wales Medical Centre

Horrible waiting arrangement. Booked an appointment with doctor at 3:10pm. Got a script and sent to buy vaccines. Came back for injection and waited 1 hour, nothing happened. Went to check with the front desk girl, she didn't even know what we were waiting for. I strongly doubt if she put us in the waiting list at the first place. Waited another 1 and half hour.I'm 7 months pregnant. They made me and my husband sitting there and waited 2 and half hours in total with no updates. We finished at 5:30 pm and was the last patient. At the first place we were told half hour-ish wait. I am way more than angry. Nobody's time should ever be wasted like this. Eventually we got a vaccine shot which took 1 minute. I'm a regular patient who has been this medical center for last 6 years. This purely disgust me.

Terrible reception. !!!!!!!!!Terrible reception. !!!!!!!!!Terrible reception. !!!!!!!!!nWe been waiting more than 2 and half hours to see the doctor. & The most terrible thing is a patient who booked the timing behind us, she was complain about the waiting period with reception, and the reception lady moved that patient in front of us. So what is the point of make booking? Can I complain and move to the front queue? So our waiting time is more than the people who was booked after our time, is that because we didn't complaint?nThe most ugly thing is We talked to the reception, and the reception lady said it was doctor's mistake, and asked us to get the patient out from the doctors room ourselves. EXCUSE ME? Can I do that? or what are you freaking doing in front of the computer changing people's schedule? We all know doctor follows the schedule when patient checked -in from the reception. Guys, ladies and gentlemen, Don't waste your time here. Terrible Terrible Terrible.

Doctors are good as any other Asian GP in the area, longer wait times than other GP but shorter than st george hospital outpatients. Patients with ability to speak chinese is prefered.

Long wait times, patients taking too long with doctors, receptionists difficult to understand and told me to come back tomorrow even though it was 5pm with one patient waiting and they close at 6pm on google. Only giving 2 stars because Dr John Lui is good

Had an appointment earlier this week and waited an hour an a half before midday. The patient in front of me and I inquired how much longer and the reception told us that the doctor had already gone to lunch and wouldn't be back for a hour and a half! I know the reception were doing there best but this is really poor and unprofessional. We both had our appointments cancelled as a result of no one being able to contact the doctor. The last time I visited the doctor at that time was rude and condescending. Never experienced that in my life when I was only inquiring about a blood test. Don't waste you time with this place!