NSW Trustee & Guardian

I was hesitant at first because of these reviews. However I gave them a ring since they offer appointments at my local venue. I received high quality service and my mind was eased on a lot of questions I had. Made my Will with them last year and found everyone I spoke to to be very courteous and professional. My suggestion is to take these 1 star reviews with a grain of salt. Thank you NSW Trustee & Guardian.

Excellent, friendly and empathetic service - first class

The trustee and guardian cannot be trusted.nTheir skills in all aspects and from top to bottom is yuck! Yet to be desired. I believe they neglected my brother to his death.nTrustee and guardian has a lot of explaining to do...nThat star is for my bro..nNot the killing agency they call TAG

I have never experienced staff who are are as rude and condescending when dealing with such sensitive matters as the death of a loved one. My father passed away in July 2020 and as of January 2021 have received no contact from these people. When I contacted them the lady was extremely rude and told me that some parts of the paperwork weren't filled out correctly and that was why nothing has proceeded yet. But no contact was ever made to advise me of that issue. Lazy bureaucrats who will still charge the estate for their time for doing nothing. Avoid at all costs. Ignore the 1 star - zero stars given.

Unfortunately due to Covid kicking off again, didn't manage to get to our appointment.nHowever the team who I spoke with over the phone were very professional.