Specialist Services Medical Group

"Prof Mark Hertzberg" was not polite and nice, I had a feeling that he was trying to finish as quick as possible to go to the next customer (yes like a barber) The secretary also was not nice enough (her name was Ashley I think).

Felt a disregard for privacy. The head of reception confirmed that yes in fact: "ALL medical specialists here have the right to go into ANY of your medical information on their central data base (including what is held with any other doctors) connected to the group practice - WITHOUT your consent" So when I chose to try a different specialist there, for the same medical need, and asecond opinion, the second one was only interested in going by the first specialists advice. A waste of time and money when seeking a second opinion.

The best ... staff were fabulous and so well looked after

Staff are wonderful helpful and patient Iv had a few stressful months and they help every way they can, changing appointments keeping me up to date with available appointments and what has been recieved so I'm not coming to appointments without needing to. Absolutely wonderful i would give a greater star rating if one was available. I am thankful for the staff for everything they have done. Xxx

Waited for over half an hour to see the specialist. It seems that patients must be in time but the doctors don’t need to be. Avoid if possible.