The Hills Clinic Castle Hill

If I could give zero stars I would. Literally the worst mental health clinic in Sydney. Such a shocking and disgraceful experience, wasted one year of my life and $1000s of dollars in consultation fees only to make me worse off at the end. The psychiatrist I was seeing was Dr Hafiz, and psychologist Roberto Parada. Both practitioners misdiagnosed me, Dr Hafiz refused to prescribe any medication even when my mental health was deteriorating to the point that police and ambulance services were involved, on dozens of occasions. When my case was taken over by doctors at another hospital, they indicated that my severe relapse was due to the treatment I received at your ‘clinic'’, especially Dr Hafiz refusal to cooperate and prescribe medication. On top of that, both practitioners refused to talk to each other, and had conflicting viewpoints on treatment, due to the toxic internal politics at your clinic. If that is the case, why on earth are you hiring them at the same clinic if they don’t collaborate or get along with each other?! Not to mention the overpriced fees, poor service, and terrible patient outcomes, I literally paid your clinic to make me worse. I am just shocked this place still exists....

Although I understand the need for patient confidentiality, an action plan is needed for when someone becomes too unwell to cope at home. The psychiatrist and psychologist are not allowing us as parents to help our child because they are so concerned with confidentiality. We are not interested in learning what is said in sessions, but do need an action plan and to understand how to assist our family member when unwell. Really disappointing.

i still have trauma from allahs land

Dr Roberto Parada is the WORST and most INEXPERIENCED psychologist I have been to! He has very limited experience in dealing with anxiety, depression and emotion dysregulation. He misdiagnosed me with autism despite other professionals and experts who agreed that I was clearly not on the spectrum. Rather than giving me therapy, he spends time talking to me about my fish tanks and coral and popular science. And when my anxiety and depression got worse, he keeps chanting ‘you are autisteek’ which for him is a suitable explanation for my challenging behavior, and worsening anxiety and depression. He even suggested to my parents that I had brain damage , etc despite not being in the position to make that claim. Completely wastes my time despite charging full session fees, I wasted so much money and one year of my life going to this joke of a psychologist. He was that bad that even my treating psychiatrist co-referred me to see a better psychologist. He seems to care more about the medication I am taking than giving any form of therapy, which he has absolutely no experience in. This guy is a university lecturer who is a bit too full of himself, go see a real clinical psychologist!

Dr Parada is by far the best psychologist i've ever been to, and i've been to a fair few, he genuinely put my me back on track in life and fully deserves a top review! couldn't recommend anyone better!