Map
Detailed Information
- Place Types Pet store
- Address 39 Albany St, Crows Nest NSW 2065, Australia
- Coordinate -33.8242619,151.2017751
- Website http://vippetfoods.com/
- Rating 1
- Compound Code 56G2+7P Crows Nest NSW, Australia
Reviews
Okay. I truly am very disappointed that once again I find myself having to give another negative review on the quality of VIP's Gourmet Chicken Dog Roll 3kg. A few months back I felt the only way to get some kind of response from VIP Petfoods. At that time, after purchasing that particular product aforementioned, when cutting through the outer packaging, an inordinate amount of liquid came spurting out and sprayed not only my clothing, but the counter top and the floor also. My immediate thought was that perhaps the supermarket from whence I purchased the product may have stored it inappropriately, causing that to happen. Anyway, after a few more occasions of this happening again, and having purchased the product from two other supermarkets, I came to the conclusion that this must be caused by a manufacturing level error. I thought that maybe the manufacturer was adding excess water to cut down on costs, whilst keeping the same weight of the product. After a few more occasions of this,I felt it necessary to post a negative review in order to maybe make the manufacturer take notice and cease whatever it was they were doing in the manufacturing process and to produce a quality product again. After a while, I heard from a VIP company representative, who assured me they were aware of the issue and were taking the necessary steps to ensure that this problem would be resolved. They also offered compensation for the money I had outlaid for this inferior product, which I accepted. I also accepted the reason that was given as to the cause of the issue, something to do with retooling of some of the factories processing equipment, or the relocation of some of the plants equipment, to be honest, my memory of the exact excuse is a bit hazy.Well, the product returned to normal after another couple of weeks, and I thought that the issue was behind us.nUnfortunately, this is not the case, and the issue has reared its ugly head again. So now, I have no other choice to begin to feed my very much loved dog a product that I always felt was inferior to the one I had been feeding him for years. I find it very disappointing and disillusioning that maybe my first instinct was correct, that being that water is now being introduced into the petfood roll to save on costs. To me, that is a blatant cash grab and a slap in the face to loyal customers. What have you got to say for yourself this time, VIP Petfoods? I look forward to hearing your reasons this time, but I unfortunately doubt strongly whether I will accept your excuses in good faith as I did previously. I await your response.
Similar place
Shop 7/8 Shaw St, Yarrabilba QLD 4207, Australia
Unknown
https://www.pawfectplaceyarrabilba.com.au/
29 Ballara Ave, Warradale SA 5046, Australia
Unknown
http://www.doggystylingpg.com/
592 Londonderry Rd, Londonderry NSW 2753, Australia
Unknown
https://maresminilopbunnies.com.au/
Masters Centre, Butler Blvd, Butler WA 6036, Australia
Unknown
https://www.petstock.com.au/store/petstock-brighton
3/8 Butler Blvd, Butler WA 6036, Australia
Unknown
http://www.petcitywa.com.au/
29 Bodorgan Ave, Butler WA 6036, Australia
Unknown
Unknown
6 Ocean Keys Blvd, Clarkson WA 6030, Australia
Unknown
Unknown
76-82 Bent St, South Grafton NSW 2460, Australia
Unknown
https://petsdomain.com.au/
15 Bonner Dr, Malaga WA 6090, Australia
Unknown
http://www.thedogline.com.au/
U10/15 Bonner Dr, Malaga WA 6090, Australia
Unknown
https://www.thedogline.com.au/
2/15-17 Capital Rd, Malaga WA 6090, Australia
Unknown
http://www.malagavet.com.au/
7/71 Winton Rd, Joondalup WA 6027, Australia
Unknown
http://www.fountainsandpondswa.com/
20 Canham Way, Greenwood WA 6024, Australia
Unknown
http://furtasticdoggrooming.com.au/
7 Honeybush Dr, Joondalup WA 6027, Australia
Unknown
http://www.cityfarmers.com.au/
917 Wanneroo Rd, Wanneroo WA 6065, Australia
Unknown
https://justforpets.com.au/
46 Prindiville Dr, Wangara WA 6065, Australia
Unknown
http://www.betterpetsandgardens.com.au/
4/49 Dellamarta Rd, Wangara WA 6065, Australia
Unknown
https://www.perthsanimaltrainingspecialists.com.au/
Unit 8/54 Buckingham Dr, Wangara WA 6065, Australia
Unknown
https://chewbarker.com.au/
Unit 7/30 Dellamarta Rd, Wangara WA 6065, Australia
Unknown
http://leolaco.com/