Mayo Private Hospital

My bathroom was not cleaned for two days which I thought was very unacceptable and the room was not cleaned every day either. Night staff were very noisy laughing and talking loud to the extent that I was woken at 1am and had to ask them to shut my door and keep the noise down.

Hi GuysnI just wanted to thanks several of your staff members, I had my cataracts done a few days ago by Jimmy George who did a fantastic job, such a lovely man. I was very anxious coming in to have this procedure done but within minutes the staff made me feel calmer especially a lady by the name of Annie, such an efficient nurse, caring, funny and had a great smile, Another young man, and not a bad sort may I add ;) was Matt what a beautiful nature he had, even held my hand to reassure me and finally my anesthetist, loved his accent, he was firm but caring and made me feel safe, all in all it was a great experience from start to finish even the sandwiches were delicious, thanks again Mayo !!!!nCheers Patty

I just wanted to say a HUGE THANKYOU to EVERYONE at the Mayo Hospital! Yesterday my 5yr old daughter had to undergo some pretty big dental surgery, understandably she was very nervous and scared. Every single staff member we came across yesterday, whether they were directly involved with caring for my daughter or just passers by, were absolutely amazing beyond belief. The receptionists were fantastic, the nurses provided the best care, the anaethetists were so amazing at explaining the whole process to both myself and my daughter. The nurses and everyone inside the surgery room were fantastic, watching a child being out under is pretty distressing but seeing the level of care she had in the room with her made it easier for me to step out and allow them to do their job. One of the anaesthetists stroked her forehead while she was going under and the other was down by her ear whispering calming words and reminding her gently of the process and what was happening ud83dude2dThe recovery nurses really knew what they were doing, she was pretty distressed and confused waking up but they did everything they could to help calm her during that transition. The nurse back at the room was beautiful, they even bandaged her doll so she wouldn’t feel as distressed about the bandage covering Her IV in her hand. The receptionist was so kind throughout the entire process and showed genuine care and made my daughter feel so welcome and more at ease, also putting me at ease once she was under and I was waiting. Like I said, even people who weren’t involved were so amazing and kind to her, we had nurses saying hello beforehand, remarking that she had beautiful singing ❤ufe0f I absolutely recommend Mayo Private Hospital for any needs relating to children, just top quality and care from start to finish. ❤ufe0f❤ufe0f❤ufe0f❤ufe0f❤ufe0f

I rang to complain about a two hour wait to see Dr Pollock.nI received a response that they were looking into it and let me know the outcome. That was many month's ago, I have heard nothing back.nI feel if they can charge for missed appointments, then the same should apply for us.nI walked out in disgust, and was informed it was not the first time he that he turned up late.nOn his arrival I noticed his attire was not as professional as the other attending Doctors, he seemed to be lacking in self care.nHe then stood around chatting with staff.nAs I am working on boundaries, and setting appropriate behaviour, I will not tolerate being treated with this lack of respect.

Go anywhere else, not here, Doctors don't keep appointments, reception staff get times and dates wrong, this place is hopeless.