University Health Service

The doctors were nice, especially Dr. Dr Katarzyna. However, the receptionist (forgot her name but with an accent) was always very rude. It isn't helpful for patients who are already unwell. She just aggravates it. Maybe the HR should screen receptionists, being they're the first point of contact, who are NATURALLY polite and with a pleasant phone etiquette.

I highly recommend Dr. Anna Raif.nShe is always patient and gives me relevant reading materials so that I could learn more about my health condition. She would tell me what kind of drugs I needed. For example, she would tell me what kind of drugs did not need to buy the one too expensive or buy a specific brand, which made me as a student not to worry too much about the expenditure.

It is unfortunate that there is no 0 in reviews. I booked a session 6 days before, and the reception emailed me 7 mins before the video GP session saying i'm not eligible for the session.nnThe reception had 6 days, and 7 mins before the call receptionist emails me and says im not eligible. It was extremely frustrating towards the receptionist and this is all i can do. Give 1 star.

I'd like to take some time to thank Dr Zinnia Lo. She is very kind and caring. She takes time to listen to her patient and gives out good advice. I am truely grateful for her help over my long-term health issue. Everyone values their health, and having a caring a doctor just makes you feel really grateful. I recommand Dr Zinnia Lo without any hesitation.

Just a warning for people who don't go to GPs regularly and are looking for one. This isn't the place for anything mental-health related unless you're a regular.