Centrelink

Very polite and very helpful staff. Made my life easier.

I almost mistook some people in the line as Ethan.

Tomas at the front desk booked me in to see a staff member so I could hand in form, he said it was roughly an hour wait; perhaps more as their computer system was having problems. I told him that I would go and come back after half an hour which is exactly what happened. Upon my return, Tomas said I missed my appointment and that I may as well go as it was too late in the day. I am sick, I explained this. I just needed to hand a form in. I appreciate the hard work Centrelink do and the fact that deal with a large amount of clients but it should not be used as an excuse for such service and dismissive behaviour.

Rudeness is how they operate.nTreating people inhumainly..nI went in there for a Medicare card , lady at the front desk asked me a series a questions with sass, then after 5 mins of asking me details she told me they don’t do Medicare there , why the hell are u asking me questions then

Went in on Monday, 20-5-19.nGave my details to the front desk.n3-minutes later was served by a lovely, courteous lady. She proceeded to complete what I needed to rectify with Centrelink. Extremely professional, efficient and caring. Best Centrelink experience ever.