Department of Transport and Main Roads Customer Service Centre Sherwood

It’s always busy and long queue,some the stuff there, I needed help to feel up the form and the stuff member was not helpful in explaining which area applied to my situation,nGuys please try to be more helpful , people expect better service always.nThank you very much

This office is the best, they are very helpful and friendly. Got things sorted out quick from the security person to the counter ladies, especially 9 and 10 on the 8th of Feb 2021. You ladies are awesome, great customer service. And the best, very practical and fair driving test examiner. A great team of people!

I sat there next to a guy of colour being served by the worker at sherwood. And she was rude to him and kept saying i can’t understand you. Did not greet him or say thank you. But myself standing 3 meters from him heard him clearly, when he went to speak she would speak over him. The lady was very rude and its saddening to see tmr not being able to accomodate to the society of Brisbane just because of skin colour. After the gentleman had left , she then proceeded to serve someone who was not of colour but she was all smiles. So sad

I had different permutations of my names appearing on various documents. I had to explain many times on various occasions, which were sometimes frustrating. I appreciate greatly your team for trying very hard to sort it out. Once again, thank you very much.

Quality Customer Service, friendly practical driving test examiner,nExtremely busy but customer service working hard and doing best they can.