Home Australia Queensland Suncorp Bank

Suncorp Bank

50 Bulcock St, Caloundra QLD 4551, Australia

Map

Detailed Information

Place Types Atm
Address 50 Bulcock St, Caloundra QLD 4551, Australia
Coordinate -26.8049857,153.1324791
Website https://www.suncorp.com.au/banking
Rating 1.6
Compound Code 54WJ+2X Caloundra QLD, Australia

Openning hours

Monday 9:30 AM – 4:00 PM
Tuesday 9:30 AM – 4:00 PM
Wednesday 9:30 AM – 4:00 PM
Thursday 9:30 AM – 4:00 PM
Friday 9:30 AM – 5:00 PM
Saturday Closed
Sunday Closed

Reviews

Daroka (03/30/2021)

The first person we spoke to was the teller who was rude and seemed annoyed we had interrupted her. She asked if we had an appointment which we were told we didn't need from the call centre. The second person was in sales who was helping us open an everyday account and savings account. He was a real misogynist. He only spoke to my partner, whenever he was talking about me the sales assistant referred to me as she or her and never looked at me. He talked down to me and treated me as though I was forcing my partner to do something against his will (old ball and chain). I was shocked to be treated this way by a supposed professional. It was the first time in a long time I have felt such disregard and disrespect from a stranger. This branch needs customer service training for ALL their staff.

Kevin Rowe (11/02/2020)

Disappointed to be told I had to make a consultation appointment to open an account, even though I'd been banking with Suncorp for over 25 years. The teller obviously has targets to meet by referring me to a consultant so they can try and upsell me something I don't need. I opened the account in less than 60 seconds online in the end! Funny that the Caloundra branch's recorded message always says they are busy dealing with customers, even when it's outside of opening hours?? Too many questions from tellers about things like what I was going to do with my withdrawn money when it's a considerable amount. Errr, none of their business really

Amelia Jane (11/27/2019)

Great bank, very respectful and fun teller to talk to. Asked us about our day. Don’t know why people are so upset on here. It’s a bank. You guys are just cranky and old.

Kerrie Chandler (10/12/2020)

Long waiting times for customer service counter, long waiting time on the phone - long, long time.

Sonia Oats (04/02/2020)

Was depositing money and got questioned why I was depositing money,it has nothink to do with anyone why I am depositing money,and the man had gloves on and there was a man before me and he didn't change he's gloves before serving me,you can't keep the same gloves on and think yeah I will just put hand sanitizer on the gloves each time,sorry but that is not healthy at all change your gloves

Similar place

rediATM

141 Fitzgerald St E, Northam WA 6401, Australia

-31.652946, 116.6726298

+61 1300 785 258

http://www.rediatm.com.au/

Westpac ATM

161 Fitzgerald St E, Northam WA 6401, Australia

-31.65348, 116.671951

+61 8 9621 7688

https://www.westpac.com.au/?cid=wc:br:GMB_1909:org:gmb:gmbl&utm

CBA ATM (Branch)