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53 Caloundra Rd, Caloundra West QLD 4551, Australia

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Detailed Information

Place Types Atm
Address 53 Caloundra Rd, Caloundra West QLD 4551, Australia
Coordinate -26.7946537,153.1067392
Website https://map.bp.com/en-AU/AU/gas-station/caloundra/bp-caloundra/
Rating 2.8
Compound Code 6444+4M Caloundra West QLD, Australia

Openning hours

Monday 4:00 AM – 10:00 PM
Tuesday 4:00 AM – 10:00 PM
Wednesday 4:00 AM – 10:00 PM
Thursday 4:00 AM – 10:00 PM
Friday 4:00 AM – 10:00 PM
Saturday 4:00 AM – 10:00 PM
Sunday 4:00 AM – 10:00 PM

Photos

Reviews

Kristian Harper (02/13/2021)

Very poor customer service and very rude staff. I even had to send back a parcel with TNT who use BP has a collection/drop off point. I asked the attendant if she knows if it was sent back or not because the company was waiting over 5 weeks for it to be sent. The elderly lady behind the counter said, “well we are not a post office sir, so unless you’ve got fuel I can’t help you”. Completely dismissed me and brushed me aside and said hello the person behind me. If it wasn’t so close and a TNT pick up/drop off point I wouldn’t bother with this place.

Justin Harmon (04/10/2021)

I’ve been going to this bp for the last three years. I’m always greeted by best staff ever. Lisa the manager always greats me with a smile on her face. Tash always happy welcomes with a smile on her face along with Shawn. I’ve never had problems with them or the BP. The staff are always super sweet and all of them in the morning go if I’m trying to find something or help. They are never rude always nice. I’ve never seen them ever rude only kind. If there is ever any errors Lisa always is promp to fix. Tash always is happy and loves to make sure your satisfaction comes first. Shawn always make sure he greats everyone in the most polite manner. Out of every bp they are best staff and best bp on coast. Even afternoon crew treat you wonderful. If I need a bp I will go out of my way to go to this bp cause of service and the kindness compared to any bp

Helen (03/16/2021)

Agree with a few of the other reviewers on here. I went last week to fill up and the certain member staff was extremely rude. I was shocked at the abruptness. I have actually emailed about this to BP but had no response (which I'm also disappointed about) also due to the fact that the Qantas card wasn't scanned and lost 100$ worth of BP points.

Andy Hearnden (12/16/2020)

I’ve been an avid BP customer for many years now and since moving close to the BP here in Caloundra have been using this as my local. The service has always been scratchy at best, I’ve been yelled at a couple of times four scanning my BP records card to early, but this never has bothered me too much. But tonight I pull into BP at 9:50 after a long day and driving from Brisbane with almost no gas lift in my tank and they tell me “sorry in preparation for closing at 10 pm with turn the pumps off”. This is a joke, If you say you’re open until 10 pm then you should be open until 10 pm. I don’t think I’ll ever go back to BP again.

DaveyJay (09/01/2020)

Rude staff.nInappropriate handling of packages through partnership with TNT, unfortunately this is their chosen distribution partner.nNot enough space to handle queue from connected Hungry Jacks which then overflows through filling area.nTight entrance that has had me close to multiple incidents with people entering or exiting.nAlso entrance forces you very close to car cleaning bays and I get sprayed with dirty cleaning water almost every time I enter.nUltimately this is a poorly laid out centre that isn't properly capable of dealing with the number of customers using the multiple stores that are forced into in inadequate space.

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