The Dust Bowl

A very clean and friendly place. Had dark disco on in the middle of the day on the weekend which was great. All machines and alleys worked well and were well maintained. We also had some chips from the food bar which were also delicious and a great serving size.

Enjoyable food and venue. Room for improvement in regards to customer service, seemed like we were being a bother if we did require customer service to the point where I felt uncomfortable approaching the workers so instead we had family members take turns to ask for assistance. Faulty arcade games could be more clearly labeled as we weren’t refunded for coins put into games that weren’t sign posted as ‘out of order’.

Great place, amazing lanes and area. Horrible customer service. We were playing a game and the lanes and board were faulty, saying we were getting strikes when we were scoring low. Finished round 8? No, it was my turn and the game shut off. After telling staff about it calmly and trying to find out what was happening my friend and I sat back down and finished the food (the great thing about them was only the food) after taking off the bowling shoes we walked to the counter so see if we could get a refund. After talking to the young lady at the counter (was very pleasant to talk to) she called her manager. He came over, we told him what had happened and then sat back down. After 3-5 minutes we got back up to talk to the counter to see what he was doing. We asked if we could get a refund and he fired back at me and my friend, slamming a sheet of paper on the bench we were leaning on showing that we ‘finished the game’. After explaining we had not bowled the last two rounds he fired back at us saying that it was all on paper. We suggested he check the CCTV cameras, he fired once again saying that we were trying to ‘screw’ him and get our money back. At this stage my friend and I decided not to argue with someone so stubborn. All considered the food was good and the area was great, but the system, the game panels and customer service has a lot left to be desired.

Amazing time

It's been a while since I have played but the staff was very friendly and I had a great time